Echelon Insurance Company

Echelon Insurance Company

Echelon specializes in specialty insurance, such as for high risk drivers, motorcycles and vintage cars and motorcycles.

Echelon Insurance Company
Founded1997
HeadquartersMississauga, Ontario
Employees201 – 500
Insurance Products*Auto, Motorcycle, RV, Collector Vehicle, ATV, Snowmobile, Homeowners, Condo, Tenants, & Commercial insurance.
Provinces LicensedAB, BC, MB, NB, NL, NWT, NS, NU, ON, PEI, QC, SK, YT
*Insurance coverage and availability may vary by province. Speak with your broker for details.

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Echelon Insurance Quotes

For a quote from Echelon or other high risk insurers in Ontario, speak with one of our special-risk insurance brokers at Mitchell & Whale: Speak with a broker today: 1-800-731-2228

Company Overview

Echelon offers a full range of insurance products, which, in Ontario, includes personal and commercial auto insurance, business owner’s insurance, commercial property insurance, motorcycle insurance, and more recently have recently expanded to offer standard commercial insurance and Surety.

Echelon Insurance may be a good fit for customers that fall outside the regular market due to driving record, vehicle, or other considerations that make it difficult to acquire or afford insurance, such as if you have:

  • A specialty vehicle, such as an exotic car, a sports car, or a collectible
  • Multiple accidents or claims on your insurance record
  • Lapses in coverage
  • A business in construction, food and hospitality, or other high-risk industry
  • Any other factor that may cause you to face higher premiums

While Echelon has its own specialized products and underwriting process, it saves money by not employing in-house agents; its insurance products are available solely through a limited number of select insurance brokers with whom they partner.


Echelon’s Competitive Advantages

Consumers that are considered by insurance companies to be high risk may face higher premiums and higher deductibles. Echelon Insurance believes that high quality, affordable insurance should be within reach for everyone, even for those who need high risk auto insurance.

Echelon’s strengths include:

  • Unique Underwriting Process – During the underwriting process, insurers consider how risky someone would be to insure. The more likely that your insurer believes you are to file a claim, the higher your premium will be. Echelon has a unique underwriting process allows them to offer rates and options. To customers That fall outside of the main stream underwriting guidelines of the standard insurance companies.
  • Insurance for many types of vehicles – Even if you have a good driving record, owning a classic or collectible car, a classic motorcycle, a sports car, or an exotic car may be considered a special risk for other insurance providers. Echelon provides coverage for all types of vehicles, even those that may be more costly to repair or replace.
  • Lower Rates – If you are a high risk driver, then your insurance options may be limited to the costly coverage that the Facility Association provides. Echelon provides affordable insurance coverage for those who may find it difficult or even impossible to get coverage often at lower rates than what Facility offers.

Echelon’s Key Insurance Products Available in Ontario

Echelon Insurance offers a full range of insurance products for individuals and businesses. If you require non-standard insurance, then Echelon offers several insurance products that you may benefit from.

Non-standard Auto Insurance

In Ontario, Echelon’s personal insurance products are limited to auto-related coverage, including:

  • Automobile
  • Motorcycle and trail bike
  • RV
  • Travel trailer
  • Collector vehicle

Commercial Insurance

Insuring your business can be a challenge, but Echelon caters to high-risk commercial customers by offering a variety of products, including:

  • Commercial auto
  • Commercial Pak
  • Business Owner’s Value Pak
  • Commercial liability
  • Boiler and machinery
  • Warranty programs
  • Creditor protection


Get a Quote Now

Echelon Insurance Quotes

For a quote from Echelon or other high risk insurers in Ontario, speak with one of our special-risk insurance brokers at Mitchell & Whale: Speak with a broker today: 1-800-731-2228

Echelon Insurance Company
Ontario Head Office:
2680 Matheson Blvd E, Suite 300, Mississauga, ON L4W 0A5, Canada
Claims: (905) 214-7880

Echelon Insurance Reviews

Rated 2.1 stars
2.1 / 5 (17)

40%


  • Savings
    User: 56%
  • Application Process
    User: 58%
  • Claims Process
    User: 15%
  • Rate stability
    User: 56%
  • Document delivery
    User: 54%


Stewart Taylor
Rating: 4
4 /5 stars

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Confused by Echelon/CAA

on 2020-02-25 23:20:39

I have been insured with Echelon for two seasons for motorcycles and with CAA for cars/home.
CAA provides motorcycle roadservice in Niagara area and apparently owns Echelon but will not provide motorcycle insurance, seems counterproductive.



Melanie
Rating: 1
1 /5 stars

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Horrible avoid at all costs this company take advantage of the less fortunate

on 2020-02-02 20:10:48

My son has insurance through Echelon. He got a ticket so was considered high risk. His engine blew in his vehicle so he tried to change his policy to fire and theft only to keep his insurance open until he purchased a new vehicle. They refused to give him fire and theft because they apparently do not offer this. They said he would have to either pay his full insurance payments until he buys a new vehicle or cancel. If he cancels they charge an $800 cancellation fee plus keep his last months deposit then once he buys a new car he can open a new policy and pay 1st and last all over again. And get this.... even if he keeps paying his payments and transfers the insurance to a new vehicle this cancellation rule stands as well. So just to transfer to a new vehicle he has to pay $800 plus lose his original last months deposit plus have to pay 1st and last again. This is robbery!! Totally taking advantage of someone because this is their only option. SHAME ON YOU ECHELON



Gbran
Rating: 1
1 /5 stars

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Peel

on 2020-01-30 00:22:41

It’s so expensive and no responsible for them clients ..... I applied with this company from month ago and they give me a bad price it was so expensive and they took first and last payment and for the next month to without sending the pink paper after when the temporary paper is done and when I asked for cancellation they took too payment for just one month



avoid atallcosts
Rating: 1
1 /5 stars

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on 2020-01-17 11:19:51

To even get insurance you have to pay a down deposit ,
Then it doesnt end there,

it takes FOREVER,
nobody answers the phone, the company they have working for them in nova scotia is ridiculous,
Crawford and company , no one answers the phone there either,

asking for information on a childs FULL NAME and birthdate to replace a car seat seems very invasive to me considering children are NOT on the car insurance.



Ashley
Rating: 1
1 /5 stars

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Worst company to deal with

on 2020-01-11 10:14:10

We were with Echelon for years. We were renewed and they wanted too much for our policy. We cancelled in November. Sent our broker signed letters November 24th and received a response it was received. Now in January we are being told we are being cancelled for non payment and we are waiting for a collection call. Meanwhile we cancelled months ago? It’s also impossible to contact anyone regarding this. Just stay away. I know when you are all risk you feel as if you should go with anyone who will take you but put the extra work in now finding another company so when the time comes you aren’t dealing with them



Ashley
Rating: 1
1 /5 stars

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Unless you want to be sent to collections months after cancelling policy don't sign with them!!!

on 2019-11-15 10:32:52

They double billed me twice in a row and wouldn't resolve it. I cancelled my policy in april and sent the form electronically as they requested over the phone. They then double billed me after the fact and it's now November and I'm recieving calls from a collection agency saying i owe them money which is impossible because my account was up to date! They don't care about their customers, they only care about the money!!!



Another unhappy customer
Rating: 1
1 /5 stars

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Stay away from echelon

on 2019-11-01 11:23:02

Incompetent and dishonest



Bob
Rating: 1
1 /5 stars

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Horrendous

on 2019-09-12 21:21:55

Very difficult to reach anyone. I finally gave up trying a connection by phone and wrote a letter asking to cancel my policy--two weeks later, still waiting for a reply.Simply awful.



Shaun
Rating: 1
1 /5 stars

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Stay away if you can. If you have to report and accident or get ahold of this company good luck .

on 2019-08-28 14:57:32

Impossible to get information threw and an endless waiting game . I pay far to much for this level of professionalism .



Cassandra
Rating: 5
5 /5 stars

  • Savings
    User: 100%
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    User: 100%
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Great company

on 2019-04-30 01:24:04

I’ve been with echelon for over a year now and I have to say my experience has been great with them! I highly recommend



Lucas
Rating: 1
1 /5 stars

  • Savings
    User: 20%
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Totally unproffesional.

on 2019-02-28 16:30:31

Was away for work received mail saying my payment had bounced and was required to pay a late fee as to be expected. Attempted to pay before the date that they had provided me as the cut off and was informed they had changed the date an now my policy was void. They take payments out on any day of the month absolutely no consistency as well as never even sending me my cards regardless of the fact I contacted them twice, have been driving around with email proof from my broker instead. Terrible company



Sid
Rating: 1
1 /5 stars

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    User: 10%
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    User: 20%
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Miss treated

on 2019-01-17 18:20:34

This company is fraud . Especially people working in M&W who dealt with my case . Yes I have a few tickets that’s why I took this company. #highriskdriver

I had a claim . No response from the adjuster. Been over a month.

They treat me like , I did a terrible mistake. I actually did choosing M&W & Echelon

Mitchell & Whale Team
on 2019-01-20 07:01:32

So sorry to hear that Echelon isn't getting back to you. That must be really frustrating, especially if you're already dealing with having to make a claim. As your broker, we can definitely reach out to your insurer to help speed up the process for you. Please send us your policy details and we'll follow up right away.



luann watts
Rating: 0.5
0.5 /5 stars

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was a bad choice

on 2018-11-27 16:22:53

Overdraft charges because of idiocy on their part - not accountable - they seem to forget that we are the consumer. Disrespectful corporate bullies.

Mitchell & Whale Team
on 2018-12-12 17:30:11

Yes, in the summer especially Echelon moved to a new system and fell way behind on billing. This made larger payments for some after months of payments were missed, which certainly bounced some of them. I certainly do hope it is improved now. In recent news, Echelon was actually just purchased by CAA insurance.



LORNE JAMIESON
Rating: 1
1 /5 stars

  • Savings
    User: 10%
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    User: 10%
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  • Rate stability
    User: 20%
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NO RESPONSE

on 2018-10-11 12:12:11

Company personnel do not respond.One letter -two emails and no answer.



Nick D
Rating: 5
5 /5 stars

  • Savings
    User: 100%
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  • Rate stability
    User: 90%
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    User: 100%

Paul

on 2018-07-27 06:33:34

LOVE this company. MAJOR savings!! Thank you!



Jason
Rating: 5
5 /5 stars

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on 2017-11-10 01:44:28

So far so good reasonable rates



Andrew
Rating: 5
5 /5 stars

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    User: 100%
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    User: 100%
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on 2017-10-23 15:47:48

Statefarm jacked my motorcycle insurance rate way up, Chris got me a great rate with Echelon motorcycle insurance that was less than what I was paying with Statefarm! :D Seems like a great company but it took a while for me to get my paperwork from them in the mail. :( apparently they were backlogged this summer with all kinds of people loving the sweet rates!



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