DSB Claims is a Canadian independent insurance adjuster that handles claims management for insurance companies and policyholders. With 11 offices throughout Ontario, DSB Claims can offer complete coverage to businesses and individuals across the province, including property-owners, homeowners, municipalities, construction companies, and more.
DSB Claims is backed by A.M. Best’s highest ratings, including being awarded the “Best’s Client Recommended” Award for 2018 in the category of Insurance Adjusters.
|Employees in Canada||1000+ (2018)|
|Services in Canada||Claims Mgmt, Contractor Connection, Class Actions Admin, Central Intake & Admin, Appraisal Mgmt, Global Technical Ser., Legal Services, & Audit Ser.|
|Provinces Licensed||AB, BC, MB, NB, NL, NWT, NS, NU, ON, PEI, QC, SK, YT|
DSB Claims is an independent insurance adjustment company, meaning that they don’t work directly for insurance companies or policyholders, even when one of the parties is technically a client. The company mediates the process of claims settlement by fairly establishing liability and the value of a claim, so that it can be settled quickly, and preferably without litigation.
When litigation is needed to settle a claim, DSB Claims is qualified to assist, with experience in all levels of claims litigation, including mediation, arbitration, discoveries, pre-trial, and trial.
DSB Claims has built its business on customer satisfaction, through fast response times and thorough investigations. On the company’s website, there is a video that walks potential clients through the process of responding to the site of a claim and investigating causes, as well as establishing liability for use in an impending settlement.
Here are some other benefits that DSB Claims offers clients that use their independent claims adjustment services:
Municipality and government claims experience. There are special size, regulatory, and budgetary considerations taken into account when settling claims involving municipalities and government organizations. DSB has specialists on staff with the experience to make this process go smoothly.
The DSB Claims team, despite being part of a company that’s less than 10 years old, has over 120 combined years of experience in all parts of the claims process: investigation, damage assessment, reserving, negotiation, and settlement of all types of claims.
Here are some of the company’s areas of specialty:
DSB Claims assesses and analyses claims for commercial, industrial, institutional, farm and residential property owners and insurers. Each property type has a unique risk profile, but common perils assessed in property claims include:
It’s always important to establish cause and liability when settling claims, but especially when the claimant is alleging damages against the owner of the property, as many leases specify certain risks assumed by the tenant of a property. This can have a major bearing on liability and potential claim settlement.
Extremely valuable properties have different risks, and claims need to be treated differently. DSB Claims has teams that adjust claims for all the same perils as normal property claims, with special attention to the high dollar values of the homes and properties involved, as well as the items inside.
Cities and government organizations have far-reaching risk protection needs and the claims that arise involving these bodies are usually unique. For example, certain transportation authorities within a municipality can bring about one type of claim while issues relating to civil engineered can bring about another type of claim. While these claims are very different, it takes an adjuster with an advanced view of these claims in the scope of the entire city budget to resolve.
DSB Claims is one of only a few insurance adjusters in Canada with trustworthy experience in handling title claims. These cases must be handled by expert adjusters due to the complicated and often contentious nature of a title dispute.
The Ontario insurance adjusters at DSB Claims are also highly experienced in settling construction insurance claims, including the following:
For almost any other type of claim, DSB Claims can act as an independent adjuster and mediator of claim settlements between an insurer, policyholder, and brokerage when applicable. These general liability areas include: