Customer Reviews

What Our Customers Have to Say

As a family-run business since 1948, we know what matters most are our customers. Our goal is to find you the best rates possible for the protection you need while providing personal service.

Many of our customers have been kind enough to send us very positive feedback about dealing with us at Mitchell & Whale and we are proud to share their comments with you (Some details have been omitted to respect privacy).

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Any time you have questions or concerns about insurance, feel free to give us a call at Mitchell and Whale Insurance Brokers –

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4.5 Stars - Based on 23 User Reviews

google logoMitchell & Whale Insurance Brokers Ltd.Mitchell & Whale Insurance Brokers Ltd.
4.6 Stars - Based on User Reviews

  • Jeff was amazing. Quick response to my inquiry and set up new insurance policies in a matter of minutes. Easiest insurance broker I have ever dealt with. Gave me a lot of information on my options, extremely friendly and understanding. He made me think when he said “Here we work with you and have your best interests in mind we don’t work against you” this statement proved true as I... read more

    Jordan Burman Avatar Jordan Burman
  • Worked with Brad to find the cheapest quote for my new car. He was genuine, friendly and kindly explained everything involved in car insurance for me as this is my first car. I checked out a few other companies but the quote he gave me was best price. As soon as I confirmed with him he quickly got all the paperwork together and I signed the documents right from my... read more

    Nicole Wismer Avatar Nicole Wismer
  • I have been in touch with Alex H at this firm. We are near completion of my new policy. As of writing, I can say, this guy is top shelf. Knows what he is doing, how to squeeze out the most amount of savings and customer service should be his middle name. I am very excited to finalize this deal with my new insurance broker. Thank you Alex H.. Your... read more

    Jim Paxton Avatar Jim Paxton
  • Excellent service. I specifically worked with Chris. Very patient and understanding to my many questions. Knowledgeable and professional, making my various options and coverage inclusions clear. Promptly provided additional information when I requested. Assisted me in obtaining a policy from a reputable provider, significantly cheaper than I was able to obtain on my own.

    Nicole Rebello Avatar Nicole Rebello
  • I highly recommend Jeff from Mitchell & Whale insurance brokers Ltd. I had problems with my other broker and then I got in touch with Jeff and he started helping me out that same day, he worked on getting me house insurance and car insurance for even cheaper than I already had. Within 24 hrs I was completely switched over and the price he got me was amazing.

    My... read more

    Shannon Brake Avatar Shannon Brake
  • After endless conversations with insurance companies/brokers, I got a recommendation to call Mitchell & whale insurance brokers. I spoke with Natasha and her customer service was 10/10. Nothing short of exceptional. She gave me information for my individual situation and was extremely helpful. She exceeded my expectations. It was really refreshing for someone to be as helpful as they possible can. I recommend this company for your insurance needs! They... read more

    kt Le Avatar kt Le
  • These guys are amazing. Jeff Logan helped me get the insurance I needed at a very good rate and was extremely quick to get everything processed and in place. Definitely recommend them if you're looking

    Gillian Krohn Avatar Gillian Krohn
  • Chris helped me put together an application for my car as I was in a difficult position. He was very understanding and quick to put it together that same evening. Ultimately, I did not end up going with him but I would definitely consider him and M&W if there's another opportunity.

    Kenneth Tan Avatar Kenneth Tan
  • Jeff Logan handled my shopping needs when my wife and I were looking for better insurance rates for our home and automobiles. I was happily impressed by his communications and the thoroughness Jeff put into finding us better rates with similar coverage. We're now saving over $100 per month!

    Jeff's after-sale support remained top notch. When I had a couple of questions regarding coverage, Jeff responded within minutes of my inquiry... read more

    Bill Varley Avatar Bill Varley
  • Alex made getting my own insurance for the first time amazingly simple. He was polite, friendly and had every answer to every question that I had!! He made the process of me getting off of my parents insurance so so so easy!!! Thanks again Alex for brig so great at what you Do!!

    Susanne Black Avatar Susanne Black
  • Jeff was great! Got me the best rate around! Highly recommend this brokerage!

    Martin Istefan Avatar Martin Istefan
  • excellent service. very professional and efficient everthing done within 1 day. Recommend Jeff Logan, he knows a lot things and can help you get the right policy. I'll Recommend their service to my friend and family base on my experience.

    changzhi liu Avatar changzhi liu
  • I usually don't like taking my time writing a review, but Jeff from Mitchell & Whale definitely deserves a good one. He offered me a great rate for my home & auto & motorcycle insurance all together and he answered all of my questions patiently. I would highly recommend him for all insurance needs.

    D. Gunay Avatar D. Gunay
  • My service recognition to M&W is 5⭐️⭐️⭐️⭐️⭐️, cause they were accurate in what I needed and faster with the my paperworks. I got a really good quote and information; I really recommend them in all kind of insurance, they are very knowledgeable. Way to go ! Jeff L.👍

    Ricardo Castillo Avatar Ricardo Castillo
  • My experience with Mitchell & Whale was fantastic! I never thought insurance could be so quick, easy and convenient. Jeff was great and very easy to deal with. Everything was able to be done online and was ready within literal minutes. They were also able to find me the best quote after having been disappointed with quite a few others that I looked into. Definitely recommend!

    Tom S Avatar Tom S
  • Jeff Logan is great! Fast efficient service. Great quote. Very knowledgeable. Very competitive prices.

    Shirley Ziv Avatar Shirley Ziv
  • Scott was really helpful in setting me up with a plan, which presented some difficulties. I rent my house and companies that offer landlord insurance are limited. I also just had a flood claim, thus it was not easy to find something reasonable. I tried a couple of other brokers first who did not help at all. Lots of back and forth voicemails, forms, etc. - ultimately without finding a... read more

    Jennifer Cook Avatar Jennifer Cook
  • We have recently switched brokers to Mitchell and Whale and couldn’t be more happy with the service we have received. Our Associate Jeff Logan took on our very unique and challenging insurance case with confidence and went above and beyond in all respects to get the best possible quote available. He was extremely patient and friendly when listening to our concerns and addressed every question in detail leaving us feel... read more

    Skye Vidrih Avatar Skye Vidrih

VOTED #1 Brokerage in Ontario

Mitchell & Whale Insurance Brokers was recently voted #1 in Ontario by the Insurance Business Canada magazine. Read more
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