Customer Reviews

What Our Customers Have to Say

As a family-run business since 1948, we know what matters most are our customers. Our goal is to find you the best rates possible for the protection you need while providing personal service.

Many of our customers have been kind enough to send us very positive feedback about dealing with us at Mitchell & Whale and we are proud to share their comments with you (Some details have been omitted to respect privacy).

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Any time you have questions or concerns about insurance, feel free to give us a call at Mitchell and Whale Insurance Brokers –
1-800-731-2228

Our Online Reviews

facebook logoMitchell & Whale Insurance Brokers Ltd.Mitchell & Whale Insurance Brokers Ltd.
4.5 Stars - Based on 27 User Reviews

google logoMitchell & Whale Insurance Brokers Ltd.Mitchell & Whale Insurance Brokers Ltd.
4.7 Stars - Based on 500 User Reviews

Recent Google Reviews

  • Faith made the insurance process super easy for me! It was my first time buying a car, I didn’t know what I was doing and she guided me step by step on the requirements. I... read more

    Deedee Villanueva Avatar
    Deedee Villanueva
    8/01/2020
  • Sandi is the person that helped me and she was very quick to reply to my emails with a direct contact number and email address. Over the phone she was also very pleasant, courteous and... read more

    Danielle C Avatar
    Danielle C
    7/25/2020
  • Nicole is an amazing person!

    I sent Nicole an email asking if she can help me make some changes to a new policy I stated. Not only did she come through for me, she did...
    read more

    Adam Corsi Avatar
    Adam Corsi
    7/18/2020
  • Sandi is the person that helped me and she was very quick to reply to my emails with a direct contact number and email address. Over the phone she was also very pleasant, courteous and... read more

    Danielle C Avatar
    Danielle C
    7/14/2020
  • Dealt with Nicole Schrader she was incredibly friendly, transparent, quick and clear. She helped me with a quote that I loved and more importantly provided a level of service that helped get insured just... read more

    Jaiden McBride Avatar
    Jaiden McBride
    7/10/2020
  • I called in Mitchell and Whale looking for a quote for motorcycle insurance. I spoke to Faith, who was amazingly knowledgeable, found me a great rate. She stuck with me even till 8:30pm or so... read more

    Doug Brown Avatar
    Doug Brown
    7/04/2020
  • My renewal specialist Lindsey Dewdney has been an absolute pleasure to work with! Not only does she have impeccable customer service skills, but she also goes out of her way to make sure you're getting... read more

    Samantha Hoskin Avatar
    Samantha Hoskin
    7/03/2020
  • I want to say that the only reason I don't give the full 5 stars is because of the cost of the insurance. I understand that insurance companies want to make it prohibitive for people... read more

    Corey Burnett Avatar
    Corey Burnett
    7/01/2020
  • Nothing but good things to say about this company! They do their absolute best to get you on the road asap and finding an affordable rate for your situation! My brokers name is Chris Park,... read more

    Duder Lawl Avatar
    Duder Lawl
    6/30/2020
  • I am a first time bike rider with an M1 and they insured me at a great rate where other insurance companies just straight up wouldn't bother. Very responsive, answered all my questions and helped... read more

    Bring me Peter pan Avatar
    Bring me Peter pan
    6/30/2020
  • Had a pleasure dealing with Christo Saliba. I was calling around looking for M1 insurance quotes when I was directed to him. Within an afternoon I was not only able to find the best rate,... read more

    kevin hajdu Avatar
    kevin hajdu
    6/26/2020
  • I love dealing with this company. Everyone is super helpful and makes dealing with insurance simple and easy! Highly recommend

    Barb Vowles Avatar
    Barb Vowles
    6/25/2020
  • Called at 230 to inquire about getting insurance for my RHD car, was able to setup my new policy in about 15 minutes and found a rate that was 1/3 of the price that I... read more

    Thomas Crawford Avatar
    Thomas Crawford
    6/22/2020
  • Was looking at insuring my new Adventure bike. Like Jeff's service and attention to detail so much I ended up bring over my car and tenant's insurance too. A++ would recommend.

    Alex V Avatar
    Alex V
    6/16/2020
  • Alex review

    I searched around for a few different insurance companies and Mitchell & Whale just completely exceeded my expectations. My broker Alex Hillhouse was so transparent, genuine, and helpful. He responded to all my questions...
    read more

    Alyssa Noel Avatar
    Alyssa Noel
    6/12/2020
  • These guys are just fantastic, they quite literally helped me out when no one else would. All the while making an insurance quote a truly pleasant process. These guys will be my first call in... read more

    J D Avatar
    J D
    5/29/2020
  • Faith review

    My wife and I where shopping for better service and more competitive rates for our home auto and camper insurance. Faith Lewis in personal line sales at Mitchell & Whale Insurance Brokers...
    read more

    Deniz Benjamin Avatar
    Deniz Benjamin
    5/29/2020
  • Nicole Schrader was so easy to work with and quick. She got me the best rates possible and no one else could match it. I would highly recommend using her as she is fantastic to... read more

    Anosan Kugathas Avatar
    Anosan Kugathas
    5/20/2020
  • Josh was very professional and pleasant to deal with. He found me an excellent price on my motorcycle insurance. Probably the best experience I've had with a broker in over 40 years!

    Richard Mardell Avatar
    Richard Mardell
    5/08/2020
  • Faith was exceptional. Was considerate and knowledgeable .... what more could you ask? Would recommend her as an insurance broker who would represent individuals to the nth degree.

    Sandy C. Avatar
    Sandy C.
    4/11/2020

VOTED #1 Brokerage in Ontario

Mitchell & Whale Insurance Brokers was recently voted #1 in Ontario by the Insurance Business Canada magazine. Read more
Ontario Insurance Awards

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