Receptionist / Front Desk

For a Fast Growing, Award Winning and Exciting Team – not your average business!

Posted: Oct 17, 2018

Our title said receptionist, so you’d find it, we’re really looking for our Manager of First Impressions. As Manager of First Impressions, you’ll be responsible for making sure everyone who comes into the office in person, by phone in our reception queue or our chat features has a WOW experience.

You’ll be accountable for managing the mail and general email distribution in and out of the office, processing customer payments, scanning and data entry, as well as corresponding with our customers who leave reviews via email.

You’ll make sure the front office and common areas are WOW ready all the time, and you’ll also have an opportunity to hone your barista skills with our Starbucks coffee machine.

If you’re the right candidate, you won’t need any experience, but you must be energetic, charismatic and enthusiastic about delivering the WOW to everyone you interact with and living our mission “To Make Insurance Not Suck!” we’ll train you on the rest.

A little bit more about what you’re great at…

  • Multitasking in a fast-paced environment
  • Identifying opportunities to make the best WOW first impression
  • Keep organized while dealing with information/request coming from different sources
  • Proficient with Microsoft Word, Excel and Outlook
  • Staying positive and thriving under pressure
  • A love of coffee ringless counters and tables and emptied dishwashers

What we offer…

  • An amazing office space (what dreams are made of, really!)
  • Benefits
  • In house gym
  • Games (not head games, games like ping pong, air hockey, foosball, etc.)
  • Room to grow your insurance career
  • A collaborative and open working environment
  • The largest nerf gun wall ever seen in an insurance brokerage


  • 9am to 5pm Monday to Friday

VOTED #1 Brokerage in Ontario

Mitchell & Whale Insurance Brokers was recently voted #1 in Ontario by the Insurance Business Canada magazine. Read more

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