State Farm is an international insurance carrier that sold its Canadian operations to Desjardins Financial Security Life Assurance Company in 2014, but the operation has maintained its State Farm name. The transition has been seamless to its property, casualty, and life insurance customers, as all documents and policy information still bear the State Farm name.
Desjardins has not only retained the State Farm name, but it also keeps all of the State Farm products and services intact. Customers with State Farm Canada benefit from:
A network of brokers dedicated to fulfilling the individual needs of each client
The large variety of coverage options and areas of coverage State Farm is known for
The significant resources such as the large network of auto repair shops that State Farm offers
A broad range of online services including a comprehensive smartphone app
The change has not affected the company’s ability to service customers, underwrite new business, or maintain existing business. State Farm Canada has specialty coverage such as motorcycle insurance, identity protection, and leisure vehicles at premiums designed to fit each client’s budget.
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State Farm Advantages
Since all of the State Farm business process and customer service mechanisms have been left in place, customers can expect benefits such as:
A Truly Automated System – State Farm Canada has a huge array of online tools that customers can use to check their policies, make a claim, and make important changes to their accounts. The State Farm app is designed to make it easier to file a comprehensive claim that contains all of the accurate information the company needs to make its coverage decisions. All of these automated tools enhance the work that is done by State Farm Canada’s broad network of expert brokers.
Comprehensive Financial Services – State Farm Canada customers can access a wide variety of financial planning and investing tools that can enhance their insurance coverage. State Farm Canada is well-known for its comprehensive critical illness and disability coverage options that can help a customer to avoid the kind of financial disaster that comes from a sudden illness or crippling injury.
Specialized Insurance Coverage – State Farm Canada does not try to force customers into generic insurance categories. Instead, it has specific coverage needs for any situation. With insurance products that include identity coverage, pleasure craft insurance, and annuities, State Farm Canada can apply its well-designed specialized solutions to any client need.
State Farm’s Insurance Products
State Farm Canada has a wide variety of insurance products to choose from, and plenty of coverage options available.
State Farm Canada has discounts that can be applied to a customer’s policy to lower premiums and enhance coverage. The State Farm Canada auto discounts include:
Being part of the Telematics program that logs your driving habits and shows you how to reduce your insurance costs
Discount for bundling auto insurance with other types of coverage
The company offers comprehensive motorcycle insurance that includes coverage for:
Property damage or bodily injury caused to others
Uninsured motorist coverage for yourself in the event of an accident with an uninsured driver
Coverage for sidecars
Sport and Leisure Vehicle Insurance
Along with coverage for motorcycles, State Farm Canada also covers boats and snowmobiles. Water craft owners can get liability coverage for theft, fire, storms, and sinking, while snowmobile owners can purchase coverage for vandalism, on-board accessories, and damage done while the snowmobile is in storage.
The company has full lines of property liability insurance for personal and business property owners. The types of property covered include:
Small business property
Identity Fraud Insurance
One of the more unique coverage products State Farm Canada offers is identity fraud insurance. The coverage includes services such as:
Identity restoration management
Reimbursement for credit reports purchased
Coverage for all filing fees associated with identity recovery
Reimbursement for some legal fees associated with identity recovery
State Farm Canada has a strong reputation in the field of life insurance based on its variety of products and history of strong customer service. The life insurance offerings from State Farm Canada include:
Universal life for estate planning
Participating life with a strong investment feature
Small business life insurance to cover key employees and company owners
Personal Liability Insurance
Personal liability umbrella insurance is used to fill in the gaps of coverage left by all of your other personal insurance policies. State Farm Canada’s umbrella liability can help to enhance the protection of your home, water craft, finances, and personal possessions.
Terrible company to deal with since Desjardins took over. If you have a claim with an injury they will do everything in their power to deny you. Do not use State Farm
Rating: 2 2 /5 stars
Kateon 2018-02-08 09:19:48
Since Desjardins bought State Farm this is the WORST COMPANY EVER TO DEAL WITH.I had State Farm for over 20 years now they just don't provide there customers with the same service as before since Dejardins took over
Rating: 4.5 4.5 /5 stars
Not perfect, but I'm happy
Bobby S.on 2017-11-09 17:13:10
I think that the premiums are little bit higher with State Farm, but when I had my accident last November, they were with me every step of the way and I couldn't have asked for better service. Tina was very helpful.
Rating: 2 2 /5 stars
Pamon 2017-11-09 16:58:19
I've been with State Farm for 12 years and I don't know what changes they've made internally, but their service really went downhill a couple of months ago.
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About Mitchell & Whale
Mitchell & Whale Insurance Brokers is a family-run business since 1948, now operated by Adam Mitchell, the third generation in the business. Clients are considered part of the family too. In fact, over 90% of our clients stay with us year after year, thanks to the trust they have in our insurance experts.