Manulife Insurance

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• Rated 1 stars
  1 / 5 (7 Reviewers)
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Since it was founded in 1887, Manulife has evolved into an organization that offers services ranging from investment consulting to personal insurance lines. The company focuses its personal insurance lines on its extensive range of life and health products, and it is able to customize many of its lines to meet the individual needs of clients.

Company Overview

Manulife is an Ontario-based financial services company that has over 20 million clients worldwide and almost $1 trillion in assets under management.

Consumers rely on Manulife for:

• A steady flow of resources that can help to educate consumers and provide the tools needed to meet specific insurance needs
• Comprehensive life planning for a variety of situations ranging from having a child to retirement
• Lines of travel insurance that help to meet the very specific needs of students and other specialized groups of travelers
• A line of investment products that can also be used as commercial insurance products for very specific situations

The company does a good job of simplifying its insurance and investment offerings as much as possible. Consumers can look to their brokers for customized solutions that can pull from any of the vast array of solutions offered through Manulife . Whether you are looking for personal or commercial insurance, it is possible to find what you need with Manulife.

Manulife’s Strengths

Manulife has attracted a wide variety of customer types, but the advantages of doing business with the company remain consistent. Consumers looking for an expert in the financial services arena that has tremendous economic stability will find a lot of good reasons to do business with Manulife. But the most common advantages to doing business with Manulife include:

• Attention To Detail – It is hard to imagine a company with 20 million or more clients having a reputation for attention to detail, but that is part of the Manulife story. The company consistently gets high customer satisfaction ratings that are accompanied by comments relating to the ability for every broker to give each client personalized attention.
• Big Picture Experience – As a comprehensive financial services company, Manulife is able to offer advice and products that cross over into many different areas of insurance, investing, and consulting. Consumers enjoy the idea of their insurance company being a one-stop-shop for all of their financial needs, including investment advice and financial planning.
• Wealth Of Resources – Manulife has several ways in which it delivers comprehensive tools and resources to all of its clients and brokers. The company believes that consumers should be active in the insurance buying process, which means that there is plenty of information for consumers to utilize as they consider their insurance choices.

Manulife’s Insurance Products

Manulife’s insurance offerings are combinations of commercial and personal lines that can work together to create a comprehensive coverage package for every client. Many of the insurance products that Manulife offers for individuals can also be written for businesses, which is a versatility that helps Manulife to be many things to many people.

Life Insurance

Manulife offers stand alone life insurance plans for individuals, and it also offers a special program that acts as an enhancement to any employer-sponsored life insurance program.

• Term life insurance coverage with a variety of term options
• Permanent insurance that comes with an investment vehicle
• The FollowMe Life Insurance plan that is designed to fill in gaps your employer-sponsored life insurance program leaves behind

Health Insurance

Products such as disability insurance can apply to commercial or personal lines clients, which makes it easier for Manulife to create effective health insurance solutions for everyone. Manulife also has a combination policy option that helps consumers to combine their insurance needs into one program.

• Health insurance for families
• Dental coverage for families
• Disability insurance for individuals and businesses
• Long-term illness or injury coverage
• Critical illness protection
• Combination insurance that allows consumers to combine the Manulife health insurance products into one program that saves money

Travel Insurance

Manulife has created a variety of travel insurance packages that can be customized to meet the needs of any traveler.

• CoverMe insurance coverage for Canadians who travel abroad and get injured
• CoverMe insurance coverage for students who travel for their studies
• CoverMe insurance for anyone visiting Canada that experiences an unexpected injury
• TravelEase insurance for people who travel but have pre-existing medical conditions

Manulife Insurance Reviews

Rating: 1
1 /5 stars

Worst insurance company ever

Lyle on 2021-02-14 13:10:07

I was not aware of the 12 month rolling period for purchasing orthotics, I purchased a set 2 days prior to my 12 month term. I fought with them over many conversations and ended up needing to write a letter to appeal the situation. They told me it would be resolved in 2 weeks, after almost 2 months of constantly calling and getting an update on the status I got a letter in the mail that looked like an automated response. Pretty much an F-off letter, thanks for wasting your time. I was shocked my appeal was declined because of 2 days, and with covid times where we are all struggling, I would not be re-imbursed for the $500 because of my purchase date. Technically my orthotics arrived after the 12 month period, but shocked how incompassionate this company is, while a pain to deal with, which has come up more on multiple occasions. If you have a choice, do not choose Manulife!

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Rating: 1
1 /5 stars

suck insurance company

mike on 2021-01-19 17:47:03

do not buy any insurance from this company

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Rating: 1
1 /5 stars

donot buy

mike on 2021-01-19 17:31:33

service very bad . they try not pay you in any reason

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Rating: 1
1 /5 stars

wants your money and doesn't pay

Ren on 2020-12-26 02:07:32

Bought travel insurance back in 2016 and my body got acclimatized coming from a cold winter country to a blazing hot tropical get away, my nose has been bleeding for several days and had to go to the ER. called their cx service so i can get a claim on my hospital expenses, got all the receipts and invoices from the hospital only to be told that I would need to have an affidavit of a lawyer. You kidding me? They only want your money but makes up all these excuses so they wouldnt have to pay you.

Recently, i decided to give them another chance, bought a flipping $300 coverage for travel insurance for my wife, effing up til now I haven't heard from them after we submitted our claim.

would NEVER EVER EVER get this scammy insurance anymore.

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Rating: 1
1 /5 stars

Hiep Vu on 2020-11-05 15:11:23

They took money but never give any clear information about the plan and the price, high price but low coverage, horrible customer service

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Rating: 1
1 /5 stars

Worst place for a mortgage

Shannon on 2020-11-05 08:03:42

Do not use Manulife! Terrible customer service. Reuested a mortgage discharge amount and had to call them 5 times for them to finally send it. Wouldn't respond to our new bank we are dealing with for our new mortgage. Quoted us a price to payout our mortgage and raised it $5000 in less than 2 months. This bank is awful. Avoid it at all costs

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Rating: 1
1 /5 stars

Don't buy from Manulife

mar on 2020-10-09 13:49:04

insurance company always try not to pay, but this company is the worst.and whenever something happens their explanation doesn't make any sense.

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