Belairdirect is the direct arm of Intact Financial, and specializes in affordable auto insurance, but it also carries other personal lines such as home and auto coverage. Since being founded in 1955, belairdirect has been able to attract customers from all over Ontario thanks to benefits such as:
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A strong balance between the benefits of decades of experience and the use of modern technology
Being a low-cost insurance provider that focuses on developing comprehensive solutions for each client
Having a website that acts as a strong resource for clients to get information and take action on their account
A history of accomplishments such as an award-winning call center and being recognized as the first Canadian insurance company to offer interactive services online
The focus at belairdirect is on home and auto insurance for personal lines customers. The company underwrites its own policies along with help from the Nordic Insurance Company of Canada. The customer service at belairdirect is enhanced by the fact that all of its call center personnel are licensed insurance agents, and the company works through a large network of professional brokers.
The insurance experts at belairdirect have spent the company’s history innovating the insurance industry and finding new ways to improve customer service. The company also has a history of being recognized for its excellent human resources practices, which helps with the level of customer service that much more. Customers continue to seek out coverage from belairdirect because of significant benefits such as:
Technological Innovations – The belairdirect website was launched in 1995, and the company started offering the country’s first interactive online insurance transactions in 1997. The company has become known for its strong sense of innovation and its insistence that customers have online access to every aspect of account management.
Dedication to Solutions – Belairdirect enjoys earning business through hard work and developing innovative insurance solutions. Along with its vast network of brokers, the underwriters at belairdirect are more interested in creating viable insurance coverage options for clients as opposed to trying to put together a flashy sales presentation.
The Rely Network – There are insurance companies that have preferred repair contractors for auto insurance, but the belairdirect offers a large network of auto and home repair experts for customers to choose from. The Rely Network is a direct result of the company’s policy of offering as many resources for its customers as possible. Contractors and repair shops that are part of the Rely Network are held to higher standards that include making belairdirect policy holders priority customers.
Belairdirect’s Insurance Products
Throughout its history, belairdirect has been careful to focus on the insurance products that are its strengths. Because the company prefers to develop a smaller group of strong coverage options, customers find that they can get customized solutions that fit their every need.
Belairdirect Auto Insurance
The strength of the belairdirect line of insurance products is its car insurance coverage. The company has standard coverage that comes with every policy, options to enhance your protection, and discounts to help lower the cost of your car insurance. In addition to standard coverage such as Liability, Accident Benefits, DC-PD, and Uninsured Automobile Coverage, belairdirect offers extended coverage, including:
The Autocomfort package that adds roadside assistance and rental car expenses to your standard coverage
Accident Forgiveness that stabilizes your insurance premiums and offers roadside assistance
Collision repair coverage
Comprehensive coverage that protects your vehicle from theft, vandalism, and other property damage issues
To save money on premiums, the company offers its belairdirect program which rewards drivers for having consistently good driving habits.
Belairdirect Auto Insurance Rate Changes, 2010 – Present (What’s this?)
Seasonal Vehicle Insurance
Belairdirect offers insurance coverage for seasonal vehicles such as:
Belairdirect Home Insurance
Ontario homeowners have several coverage options to choose from with belairdirect. The company offers insurance for homeowners, condo renters and owners, and tenants. Belairdirect’s enhanced home insurance coverage includes:
Home insurance claim forgiveness that rewards customers for limiting the number of claims they make
I always made up for my payments but now I get a registered letter saying I'm cancelled. So offensive. Not even a grace period of a couple of months to pay. They don't care about working with you, only your money.
Rating: 1 1 /5 stars
Antoninaon 2018-08-08 16:05:12
they offer online rates, then print application to mail back. why have a website if you have to mail application back? service not good.
Rating: 2.5 2.5 /5 stars
Time for a change I guess
Gabe Son 2018-07-29 07:27:43
We were with Canadian Direct Insurance since 1998 right up until they were bought by Intact-belairdirect a few years ago, at which point our premiums went up by about 15% almost immediately. Both my wife and I haven't had a single claim in over 20 years together, and yet somehow belair decided to do a credit check on us without permission after all those years of clean driving. Ridiculous!
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About Mitchell & Whale
Mitchell & Whale Insurance Brokers is a family-run business since 1948, now operated by Adam Mitchell, the third generation in the business. Clients are considered part of the family too. In fact, over 90% of our clients stay with us year after year, thanks to the trust they have in our insurance experts.