Allianz Global Assistance

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Allianz Global Assistance, since rebranding their North American presence from Mondial Assistance in 2012, has become on the world’s leaders in travel insurance and financial protection.

Company Overview

In Canada, the company’s presence is as strong as anywhere else in the world, making Allianz Global Assistance a great choice for those interested in international travel risk protection, as well as medical care wherever during travel.

The Allianz Group entered the Canadian market in the late 1980s. Although the company only offers a few packages, they have become the top choice in travel insurance for multiple airlines, as well as individuals all over the world.

Some of the features Allianz clients have come to expect include:

• Truly comprehensive travel coverage
• Per trip protection from risk and peril when traveling
• Peace of mind that large travel investments are protected

Allianz’s global presence as a provider of travel insurance solutions has become a point of comfort for the company’s clients in Ontario and throughout the other 33 countries covered by the Allianz and Mondial brand. Buyers of Allianz Global Protections trip insurance policies can have the kind of peace of mind that comes with knowing that basically wherever you’re going, your insurance company will be there to handle any claims or disputes.

Since the company is so large, it depends on partners and brokers to connect clients with the products that Allianz offers. As such, Allianz Global Assistance has built a solid rapport with the brokerages that offer its products to their clients.

Advantages of Allianz Global Assistance

There are several advantages to using Allianz Global Assistance for travel insurance. The company is dependable, backed by their presence as the preferred travel insurance provider by several major North American airlines. Also, although their product selection isn’t expansive, it offers coverage for practically any conceivable risk that could arise during travel, which makes them a reliable source of coverage, both within the country and/or continent, as well as overseas.

Here are some of the advantages of using Allianz Global for insurance coverage:

• A simple shopping experience. One way Allianz benefits from only offering a few plans is that shopping for coverage is exceedingly simple. Interested shoppers select the policy that meets their needs and buys it, without having to understand complicated insurance jargon and select from a wide range of different coverage options.
• The company offers big value. Some people don’t like working with massive insurers like Allianz because they feel they won’t be heard or they’ll have to wait to have their claims dealt with, but Allianz Global’s size is a plus for their insurance products. Because of the company’s enormous assets, it can offer a large dollar amount of coverage for a lower price, which has contributed to Allianz’s worldwide reputation.
• Per-trip coverage options. Some companies make travelers buy a long-term travel policy, which wastes money if the policyholder doesn’t travel for any amount of time. Allianz offers plans that span the length of a single trip so that no money is being spent on travel coverage outside of the actual traveling.

Because of the value and flexibility that Allianz Global Assistance offers in a reliable way, the company has built itself a reputation in Ontario as a reliable insurer with a significant investment in the community.

Allianz Global Assistance Insurance Products

Allianz operates solely in the market for travel insurance, but its focus in the area has built the company up to the level of a global leader in the industry. Here are the products that the company offers.

Travel Insurance

Allianz Global Assistance offers 3 travel insurance plans:

• Allianz Emergency Medical Coverage
• Allianz Trip Protector Coverage
• Allianz Comprehensive Coverage

Allianz Emergency Medical

This plan is a good fit for travelers with chronic health issues or frequent health concerns. If a health issue makes a traveler unable to board a flight to their destination, or needs medical services overseas, the company insures services up to 5 million dollars. If a policyholder needs emergency medical transportation, Allianz offers an unlimited benefit.

Allianz Trip Protector

This plan is a better fit for someone whose travel plans are a major investment: expensive flights, accommodations, etc. The plan insures baggage, as well as benefits in the event of trip cancellation, interruption or delay at any point along the way.

Allianz Comprehensive

Comprehensive trip insurance is the most expansive policy, combining the benefits of trip protector insurance with emergency medical insurance. Travelers are guaranteed the maximum benefits of both policies, ensuring that perils while traveling affect a trip as little as possible.

Allianz Global Assistance Reviews

Rating: 1
1 /5 stars

Very unfair and very poor costomer care , costumer care is zero

Maryam on 2019-12-03 09:33:35

I had canceled my trip because of my son health issues , unfortunately rather than they help and review the case deeply and understand how hard is making money and how hard is cancel the trip they rejected us after 3 months and now I applied for appeal again ignoring and no answer
We get insurance for stormy days not for fun

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Rating: 1
1 /5 stars

Worst Insurance Company

Jenny Barlow on 2019-08-07 13:34:45

I filed a claim form with Allianz Global Canada on 15 May, it is now 8 August, they have not processed my claim. They are saying that it is up to medical stage and that they have an unlimited time to review my claim. The medical document is a page long and therefore should not take as long as this. It is a simple claim, we had to delay the return flights due to a passenger having an ear infection. I am most disappointed with them and would not recommend them. If they do not accept my claim after all this time, I will be even more upset with them.

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Rating: 1
1 /5 stars

Never ever buy insurance from Allianz Global Assistance!

Shadi Borhani on 2019-07-18 10:49:00

WORSE INSURANCE COMPANY EVER! We have been waiting for our payment for a year! They are so slow and keep losing the documents we sent them twice already, they asked us to sign the authorization form for the third time as they "could not locate those ones we sent them before"! so frustrated! Customer service is absolutely useless! We traveled 2 times after that and bought our insurance from another company! If they don't get back to me in a month, I will contact the media and take legal action, so fed up with them and their sloppy service!

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