Hiring: Insurance Brokerage Admin Assistant

World’s Best Admin Assistant™

Our fast-paced brokerage is growing rapidly and our top performing sales broker needs an assistant to move faster and more efficiently. If you are a self-starting, detail oriented- quick learner, and one with your computer, we want you!

Posted: Sep 6, 2017

Admin Assistant Core Responsibilities:

  • This position is perfect for someone who wants to use this opportunity to learn the insurance business and advance in a hyper growth company.
  • You will be supporting our top sales broker (who wears out computers in record time) with all of the administrative tasks needed to complete the sales process.
    • Create, co-ordinate and follow-up on supporting documents
    • Thoroughly review all required documentation from the broker to ensure accuracy and adherence to underwriting criteria (you’re the goalie, nothing should get by you).
  • Deliver an awesome experience for the customers.
  • Do what is needed to keep the sales broker on track, take what you can off their plate and always stay one step ahead (maybe remind them to eat something once in a while -they love what they do a bit too much some days!).

Traits That Make a Strong Candidate For the Admin Assistant

  • You need to be dedicated to helping the broker and our team provide exceptional customer service every time (Not kidding, we’re serious about our customer service!)
  • You can complete tasks accurately and in a timely fashion. (We mentioned the sales broker moves really fast, maybe the fastest P/L sales broker in the industry)
  • You love technology and want to use it to increase efficiency
  • You enjoy learning and finding new ways of doing things better
  • And rapid fire you are:
    • A fast learner (you only need to be told once, maybe twice how to do something)
    • Detailed & accurate (A MUST!)
    • Positive & happy (to us, attitude is more important than insurance experience)
    • Proactive & intuitive (mind reading is an asset)
    • Efficient & flexible
    • A team player
    • Exceptionally well-mannered on phone calls and emails (The customer needs to love the sales broker more because of you)
    • Work well under press and thrive in a fast paced environment
    • Willing to work hard & play hard
    • Have a sense of humour, we don’t take ourselves too seriously

A Bit About Mitchell & Whale

Mitchell and Whale Insurance Brokers (M&W) is a fast paced, growing, exciting, and forward thinking business. And when we say fast paced and growing, we mean it! We are talking Canadian record setting levels. Combined with excellent sales we are focused on exceptional customer service and our mandate is to provide our customers with the best customer service experience possible.

We are not your typical Insurance Brokerage. No dress code (yes, you read that right), we are casual all the time. We really like coffee, love our wine Fridays and can’t wait to show you our Keg Fridge. We use lots of cool technology and have a young, loud, open office. We have loads of fun, but we make sure we work hard too.

Please don’t apply if you’re looking for a cozy 9-5 gig to fund your social life. However, if you’re hungry to learn, want to build something you’re proud of, help fix insurance and are ready to challenge yourself, this is the job for you.

Check us out on Facebook and YouTube to get a feel.

VOTED #1 Brokerage in Ontario

Mitchell & Whale Insurance Brokers was recently voted #1 in Ontario by the Insurance Business Canada magazine. Read more

Ontario insurance awards


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