Note that any changes requested to your policy, that coverage doesn’t take effect until one of our brokers contacts you. We’ll do that in your preferred way (phone, text, email, fax), but the thing is, we’re REALLY, REALLY busy making insurance not suck these days, so it might take us a few days to hit you back. If you have an urgent question, call us at 1-800-731-2228. Thanks for your patience. You’re the best!