About Us

A Better Way to Buy Insurance…

The Mitchell & Whale Team in 2017

Innovative and dynamic, our brokerage offers our clients a forward-thinking approach to the purchase of insurance products, backed up by expertise gained over 60 years’ experience in the insurance industry.

Established in 1948, entrepreneurial Harold Mitchell launched the brokerage by cold-calling all the Mitchell’s in the local phone book, and quickly built himself a modest book of business. After his retirement, many years later, Harold’s sons relocated the company to Whitby, where they bought out the business of local broker, Bev Whale, and “Mitchell & Whale”, as we know it now, was born.

Today, Adam Mitchell, the third generation, leads the brokerage, with a desire to build a brokerage like no other, he’s implemented the latest technologies and modern business practices, to provide the best customer experience. Our award winning team works to drive Mitchell & Whale further into the future of the industry, while successfully retaining the family values, where customers come first and are always considered part of the family.

Extremely Happy Customers:

Many Mitchell & Whale clients remain with us year after year, thanks to the top-notch service they receive from our carefully selected team of the most talented insurance experts in the province. Our reviews speak for themselves.

We have spent weeks, months, and years analyzing, questioning, and perfecting every aspect of the insurance purchase process, in an endeavor to make it as fast and easy as possible for our customers, both new and existing. Unlike some competitors, we work to deliver a wow customer experience as company standard on each and every customer interaction.

Equally important – price! Mitchell & Whale has cultivated strong relationships with the major insurance companies, to offer all of their products to you through our brokerage. Where some brokers can only compare the rates of 4 or 5 companies for you, Mitchell & Whale can compare the rates of over 40, both standard and non-standard markets. This means that we have access to virtually the entire Ontario market, for every type of insurance need, and the list continues to grow. We literally do the shopping for you, secure in the knowledge that our rates are the best you will find.

At your request, we will shop the market again for you at renewal, through life changes or if the market changes and you just want to know if you could save money or improve your coverage by switching to a different company. We will review your policies annually to ensure you are always getting the lowest premiums for the coverage you need, if and when your needs change.

1% of Profits Go to Charity

Good Karma, it’s that simple. Each year we donate 1% of our profits to a charity selected by our team. If you would like to suggest a charity for us to support, please let us know.

Personal Insurance

Commercial Insurance

All types of business (including home-based), commercial vehicle or fleet insurance; special coverage for business interruption, errors and omissions, electronic data processing, etc. We can insure everything.

Why Use an Insurance Broker Instead of an Agent or Bank?

    

  • A broker works for the client, not the insurance company: This allows us to give you independent, professional advice about the best prices and best coverages out there for your personal insurance needs, not constrained by the offerings of any particular company.
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  • Lots of insurance companies, one broker: Brokers have access to the insurance products offered by multiple companies, we do the comparison-shopping for you, saving you time, and money.
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  • Help on hand when you need it: If ever you do need to make a claim, we’re here to guide you through the (sometimes complicated) claims process. We can explain all the options available to you, and help you to make the best decisions for you, ensuring you don’t get lost along the way.

Give us a call today to discuss any of your insurance needs. 1.800.731.2228

VOTED #1 Brokerage in Ontario

Mitchell & Whale Insurance Brokers was recently voted #1 in Ontario by the Insurance Business Canada magazine. Read more
Ontario Insurance Awards


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