In Canada, we love small business, and with good reason. Who doesn’t want to know their local grocer or mechanic, or have their kids go to school with their insurance broker’s kids? As Canadians, we have a natural preference for small family businesses. They are our neighbours. We trust them.
In our world of online buying and selling, we’ve grown accustomed to buying something and seeing the money come out of our account right that very second – or at least the next business day. When you switch from one insurance company to another, it can be a big cause for concern when weeks or even months pass, and no money comes out of your account.
Why doesn’t the brokerage that won innovator of the year and brokerage of the year use online quoting tools?
We live in the age of online. You can fill a prescription, design your own business cards or get a four course meal delivered, all without talking to a soul. It makes sense then that many Canadians now prefer to get their auto insurance quotes online, and there are lots of options available to them when they do. Read more
Much has been said about the value of working with an independent insurance broker for all your insurance needs. Unlike buying directly online from the insurance company or through an insurance agent, dealing with a broker means that you have access to more than one insurer.
Has this ever happened to you? You call an insurance broker, give them all your information, and get back a super quote that meets all your needs at a price that might be significantly cheaper than what you are currently paying. Read more
You may have recently received a renewal for your auto, home or business insurance and seen a higher than usual increase in your premium. Read more
Of all the goods and services competing for a share of our hard-earned cash, insurance will not likely rank high on many Top-10 Lists of most satisfying purchases.
Consumer products generally come with some immediate gratification: We show off the new car as soon as we drive it off the lot; the weekly grocery trip supplies the next meal; we rock the casual Friday jeans purchase. Even a new hairdo will normally draw a round of semi-genuine approval from friends and family. Read more
I’m often asked how we are handling competition from direct writers and our feelings on insurance company affinity programs, as well as hearing our broker colleague’s talk about how these are threatening their businesses. It’s a fair question and concern, but I’m not sure it’s a threat as much as an opportunity. Read more
They say necessity is the mother of invention—a cliché that could soon be put to the test if automobile insurers are required to retool reporting processes and generate unique ratings to accommodate a new Ontario government initiative recognizing gender diversity. Read more
I am always interested in new technologies especially when I can see how they can make our service faster and more convenient for our customers. These days, not many people have time to visit an insurance office to sign documents or even shop around for insurance quotes. This is where digital technology plays a major role in making the insurance process easier for everyone. Read more