Michael I8/06/2019
My Sincere thanks for Excellent Service! With all the bad news in today's society I believe many have forgotten when to compliment something done right which I am taking a moment to do now. While it took a few attempts to connect (I know you guys are crazy busy), after calling in a panic because Wawanesa jacked my monthly up from 188 to 235 per month, Jeanette got back to me. I suggested that I have been meaning to get a CAA membership to see if I could lower my rates. She suggested CAA insurance would recognize and discount accordingly. So I secured my CAA membership and got back to her, and she amazingly got me a rate from CAA insurance which is cheaper than what I am paying now. As such I am writing to you to express my appreciation for her most excellent service and I remain a happy and loyal Mitchell and Whale customer! Regards & Thanks,